VKUSNO

Privacy Policy

Effective Date: September 29, 2024

This Privacy Policy describes how Highland View Labs LLC, doing business as VKUSNO (“we,” “our,” or “us”), collects, uses, and shares your personal information when you visit or make a purchase from www.vkusno.food (the “Site”) or use our food delivery services. This Privacy Policy complies with California law, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following personal information from you when you use our services:

  • First and last name
  • Email address
  • Phone number
  • Delivery address, including zip code

We partner with third-party payment processors to handle payment transactions. We do not collect or store your payment information directly; please refer to the privacy policies of the payment processors for more information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order processing: To fulfill and deliver your orders.
  • Marketing communications: To send you promotional emails and special offers, with the option to opt-out at any time.
  • Service improvements: To enhance and personalize your user experience.
  • Analytics: We may use your information to understand how our Site is being used, in conjunction with tools like analytics services and advertising platforms.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your personal information under the following circumstances:

  • Service providers: We may share your information with third-party service providers (e.g., payment processors or delivery partners) as necessary to provide our services.
  • Compliance with the law: We may share your information if required by law or in response to valid legal requests.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to gather information about your interactions with the Site. This may include data from tools like analytics platforms and advertising networks, such as browsing behavior, device information, and IP addresses. You can manage your cookie preferences in your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data, and we will honor this request in accordance with applicable laws.

6. Your Rights under the CCPA

As a California resident, you have specific rights regarding your personal information, including:

  • The right to know what personal information we have collected about you.
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of your personal information (though we do not sell personal information).
  • The right to request that we correct any inaccuracies in your data.

To exercise these rights, please contact us at info@vkusno.food

7. Data Security

We take reasonable measures to protect your personal information. We use SSL encryption when data is transferred between you and our servers to ensure its security during transmission. Personal data is stored on servers provided by a third-party hosting provider that follows industry-standard security practices. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from anyone under the age of 18. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in compliance with legal requirements. If we make significant changes, we will notify you as required by law. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Legal Conflicts

If any part of this Privacy Policy conflicts with applicable law, the relevant law will take precedence over the conflicting portion of this policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights under the CCPA, please contact us at:

  • Email: info@vkusno.food